Lange Reviews
40K
CLAIMED LOSSES
576
TOTAL REVIEWS
27.6K
PAGE VIEWS
3
ISSUES RESOLVED
Lange Reviews
New Reviewer
BUYER BEWARE!!!!!!!!!!!!!!!!!!!!! ENTER AT YOUR OWN RISK When buying hair products from L'ANGE HAIR PRODUCTS!!! They DO NOT Allow returns!!! You do not like the products you purchased, you are sh*# outta luck! Their return policy is: SUCKS TO BE YOU!!!!! This company...
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7 comments
Patricia G Koh
#2037895
Same thing just happened to me. Bristles literally falling out on Le Vite every time I use it. They will do nothing.
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ID
Service
Lange Shipping Service
Pros
- Marketing
Cons
- Unprofessional
- Hateful
- Thieves
Reason of review
Return, Exchange or Cancellation Policy
Loss
$233
Preferred solution
Full refund
New Reviewer
Return question
I'm new to Lange, and recently ordered a flat iron, however upon receiving it,I feel the large one would be a better product for me. What &; how do I return, will I need a return number or tag. My phone number is 502-514-**** or if you need to email a return tag : terrecaaworkman@***.com Thanks Terreca
ID
Preferred solution
Just wanting to return the smaller flat iron and purchase the larger one.
Refunds
Good morning I have 2 refunds for 2 items I want to get my refund in a check or credit to my debit card I dont need a credit for your company. My email I used to buy the items is munemedina1978@***.com my mane Is Adriana orozco-pelayo 702884**** You can email me at my personal email thank you
ID
Location
Las Vegas, Nevada
New Reviewer
Refund
I want my account credited I returned my le volume. I was not pleased with it I would like the money returned to my account I dont want a credit voucher. I dont have anything else to say and this is not user-friendly and I will never order from you again
ID
Cons
- Customer service is pretty bad
Preferred solution
Full refund
New Reviewer
Flat iron quit working
I plugged in my Lange and it wouldnt come on. What can be done about this? Not sure what happened. I have had this for about a year
ID
Preferred solution
Let the company propose a solution
New Reviewer
Info about products
I don't have a complaint, only a question about a hot tool I just purchased. I just wanted the phone number to call and speak with someone in order to ask them if it is safe to use. Why is this so hard??
1 comment
ID
Location
Putnam, Connecticut
New Reviewer
Refund of $$
I was charged approximately $60 &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; dont know why. I was looking @ your website but then got off & did not order/ authorize from your company. I think I just left a voicemail. My husband said a charge came up from your company. Please call me at your earliest convenience 443-306-**** - Or you can email me codwhiskey@***.net. Thanks you! Susan
ID
Location
Odenton, Maryland
Loss
$60
Preferred solution
Full refund
New Reviewer
Just purchased airbrush doesn't work no more very disappointment
Purchase this air brush finish paying for it last month I believe doesnt work no more very disappointing cannot believe it doesnt work anymore the light turns on but it doesnt work my number is 361-920-****
User's recommendation: Don’t know.
ID
Pros
- Stop working
Cons
- Turned off completely
Preferred solution
Exchange if possible
New Reviewer
Change order
Speak to representative about changing my order which I placed minutes ago and would like to talk to someone
ID
Product
Lange Flat Iron
Pros
- Need to speak to rep
Preferred solution
Let the company propose a solution
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New Reviewer
Call the damn customer service please
I want to know Why are you charged me 110 but you gave me back 81 something thats pure *** dont worry Ill smearyou all over Facebooks
ID
Loss
$30
Preferred solution
Full refund
New Reviewer
All I want to do is change credit card can’t do it
Cant log in trying for four days Im a good customer but if this continues I will stop buying all I want to do put my currant credit card number in
ID
Preferred solution
Answers
I just need some help
I havent received my order an there telling me it was delivered on sept the 17th it wasnt delivered to the mail room at my apartment can you tell me where it was delivered to because I have got other orders from Lange
ID
New Reviewer
Want my prouducts I ordered
I ordered some products over two weeks ago they still have not come I did receive the curling iron and flat iron but did not receive the product that I ordered I am wondering what is going on I never got an email like they said and also I tried emailing and still no response
ID
Cons
- If you have a problem or question there is no one to speak to
Loss
$28
Preferred solution
Deliver product or service ordered
Horrible, slow service.
BI actually was happy with the shampoo, conditioner and styling products, even though it took weeks for me to get them. when they had a special promotion, I ordered a second time. The order was lost in transit. So I called to have it re-ordered. That was weeks ago now. I will never order again.
User's recommendation: Buy elsewhere.
ID
Location
Westwood, New Jersey
New Reviewer
Products not received
I can't get ahold of customer service and haven't received my product. Wanting to get the product asap.
1 comment
ID
Loss
$40
Preferred solution
Deliver product or service ordered
New Reviewer
I can't get anything to go through
I just won a Le Duo by watching a Video! I am suppose to send my Information to: Giveaway Winner Holly L. I have tried for 2 hours and Im having problems and cant find anyone to help me!
ID
Cons
- Slow service on this product
- Poor customer service availability
Preferred solution
I need help
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I just need a customer service phone number.