Lange Reviews and Complaints
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BUYER BEWARE!!!!!!!!!!!!!!!!!!!!! ENTER AT YOUR OWN RISK When buying hair products from L'ANGE HAIR PRODUCTS!!! They DO NOT Allow returns!!! You do not like the products you purchased, you are sh*# outta luck! Their return policy is: SUCKS TO BE YOU!!!!! This company...
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3 comments
Oh how I wish I had read these reviews prior to ordering! But...I watch The Wanelda Diaries & I love her.
She promotes these products. And I believe she's an honest lady. So. I ordered several products from this place.
Early in December. Even paid extra on 1 order to get it here by Christmas. Well I still havent received it. An yes, I definitely believe they wrote their own good reviews!
My next step will be the BBB. !
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Review
Service
Lange Shipping Service
Pros
- Marketing
Cons
- Thieves
- Unprofessional
- Hateful
Reason of review
Return, Exchange or Cancellation Policy
Loss
$233
Preferred solution
Full refund
Tags
Highly recommend | Lange review
I was able to get my issue straightened out. Lange is an excellent company and their products are great as well! I love the purple toner shampoo one of my must have products. I'm excited to continue using different ones! Thanks Lange for reaching out and getting my refund to me. I will still be ordering the hair extensions when they're back in stock!
Review
Reason of review
Honest return, exchange or cancellation policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would recommend | Lange review
I have a L’ange wand and it totally quit working this morning. It sparked and will no longer heat up. I would like to get a new one.
Review
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Let the company propose a solution
Not recommended | Lange review
I placed an order on 1/8/20 paid extra for fast delivery. Received an email confirming my order stating "get it date" by 1/13/20. On 1/9/20 received text saying package was shipped. 1/10/20 I checked tracking number now it said estimated delivery by end of day on tues 1/14/20. On evening of 1/14/20 no package was delivered. I checked the tracking number again and now says delivery date pending. I contacted FedEx, they said only a label created with my name but no package showing in their system. I am very upset that I have not received my package especially when I paid extra for fast delivery. This is not good customer service. I have read a lot of complaints for the same thing I'm dealing with. Now I feel I'm in limbo and have no idea when/if I'll ever receive my stuff. I want a refund of the money I paid for the fast delivery. What's the point having that as an option if your not going to follow thru
Review
Service
Lange Shipping Service
Cons
- Terrible customer service
Reason of review
Problem with delivery
Preferred solution
Price reduction
Maybe | Lange review
Great product but terrible service. I was told by email my package was delivered. My apartment office never received it. My mail box is empty and its not at my door stoop. No one has emailed me back from 3 times of trying to contact. There is no working phone number. My package has quite a bit of money invested into it. I cant seem to get this company to answer me back!!! They sure did take my money quick tho!!! Very disappointed in my delivery of this product.
Review
Service
Lange Customer Care
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** happens | Lange review
I never received my order its been a month since i was supposed to receive it.
Review
Service
Lange Shipping Service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
Be careful with shipments | Lange review
I ordered 79$ worth of merchandise and havent received it so they wanted to charge extra money to locate package to see what issue was not cool
Review
Product
Lange Hair Care
Pros
- I like the products
Cons
- Poor customer service
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Deliver product or service ordered
Tags
Hair brushes | Lange review from Atlanta, Georgia
When are you getting the hair brushes in you keep posting them but never have them
Review
The products are amazing I have bought and received other things but I haven't been able to get ahold of anyone to get this issue straightened out. | Lange review
I ordered hair extensions off their website and it said they we're delivered December 8 and I never received them. I can not find a contact number and no one has respondsd to my several emails. If anyone knows hows to get in contact please let me know. My email address is maidtocleanbozeman@gmail.com
Review
Pros
- Great products
Cons
- No contact number
Reason of review
Problem with delivery
Loss
$110
Preferred solution
Deliver product or service ordered
Un know | Lange review
I receive my hair products today and the thick it cream was not on my package. The idea number 2135. Order number 4200776
Review
Product
Lange Hair Care
Don’t order from them | Lange review
I ordered a flat iron . I never got it . I ordered one previous that broke . I never got my money back or any assistant!!!! They refuse to contact me anymore
1 comment
Review
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They are rip offs you will never get your order