Lange Reviews
Lange Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lange has a 2.1 star rating from 500 reviews, with 17% likely to recommend; overall consumer sentiment is mostly dissatisfied, citing frequent delivery problems and product defects.
Key Takeaways for Future Customers
- Expect mixed product quality but popular styling tools and hair care praised in several Lange reviews.
- Be prepared to request refunds or returns; subscription or auto-ship confusion reported.
- High price point; watch order tracking and packing slips closely.
Negative Feedback / Risk Areas
- Poor customer service access with no reliable phone support and blocked emails leading to unresolved customer complaints.
- Frequent reports of missing items, delayed shipping, defective devices, and slow refunds.
Positive Feedback
Some customers praise product effectiveness, discounts, and occasional helpful email responses that resolved shipping errors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lange has a 2.1 star rating from 500 reviews, with 17% likely to recommend; overall consumer sentiment is mostly dissatisfied, citing frequent delivery problems and product defects.
Key Takeaways for Future Customers
- Expect mixed product quality but popular styling tools and hair care praised in several Lange reviews.
- Be prepared to request refunds or returns; subscription or auto-ship confusion reported.
- High price point; watch order tracking and packing slips closely.
Negative Feedback / Risk Areas
- Poor customer service access with no reliable phone support and blocked emails leading to unresolved customer complaints.
- Frequent reports of missing items, delayed shipping, defective devices, and slow refunds.
Positive Feedback
Some customers praise product effectiveness, discounts, and occasional helpful email responses that resolved shipping errors.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return straightening brush
I want to return the straightening brush I purchased on 8/1/26. In the amount of $52.15
Please send me a return label and credit my visa account.
Shirley Thrun
Shirlgirlrn@***.com
- Good hair dryer
- Difficult customer service
Preferred solution: Full refund
Englewood, Florida
Product I brought and the spray doesn’t work
I was hoping I could have this replaced since it full but the spray button is not working.
I have been buying Lange hair products for a long time
Thank You
- Love your products been buying your products over the years
- Spray button not working
- This site is not letting me continue
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefect in my curling brush
My electric curling brush is losing all of the bristles. This is the 2nd electric curling brush that this happened to.
- I absolutely love the shampoos conditioners and other hair products
- Bristles are coming out of the wand
Preferred solution: Try another Electric Curling brush.
User's recommendation: I Personally wish I could speak to a live person and not a recording.
Saint Joseph, Missouri
Product broke
I ordered Root Boost and the bottle is almost full and it wont spray out, cant use. I love this stuff, can you sent me a replacement and Ill return this bottle?
- Great products
- Sucks if the break before you use items
Preferred solution: Replacement plz
User's recommendation: I don’t know, when it’s broke, try a replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashland, Ohio
Frustrated customer
- - Needed hairspray for vacation; replacement didn't show.
- - Bought at Walmart due to delays; the Amazon replacement can't be returned.
I was excited to try what I thought would be a quality product. I needed hairspray immediately because I was leaving on vacation, so I ordered another bottle of the same hairspray to get one with a sprayer that worked.
The bottle I order didnt arrive in time so I bought an alternative a Walmart. Lange finally offered to send me a new bottle of hairspray ( which I havent yet received) and the second bottle I ordered from Amazon was late arriving. I had to buy hairspray at Walmart for my vacation.
I cant return the replacement bottle order from Amazon. This whole process has been extremely frustrating.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get refund for item i sent back
Horrible. Once i let them know i dropped the return off at the UPS stire on the 28th i did not hear back until aftet the 39th and they said it was unresolved.
I had until the 30th to get it to the UPS store. Scammers
Not happy that it has not been resolved. The item was sent back on the 28th of July with the label they sent me.
- Like products
- Not happy with time for refund and the run around
Preferred solution: Full refund
User's recommendation: Be ware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Escanaba, Michigan
Please work on your quality control.
I purchased a device and it didn't work. Contacting Lange was horrible.
They don't take phone calls or respond to emails.
Repeated emails were blocked. I wish their devices were as good as their hair care.
Hello! Need help?
You can reach out to our customer service team for assistance. Although we don't offer phone support at the moment, we've got you covered with our online customer service options. Take your pick from live chat, text messaging, or email for any help you need. Our friendly team is available Monday to Friday from 8am to 5pm EST.
We strive to get back to all inquiries within 3-5 business days, and we handle them in the order they come in.
For more info, check out our help center at https://***/pages/help-center. Thanks for reaching out!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Port, Florida
Cancel subscription
I originally purchased the gloss shock treatment and then a month later, received another one. I dont remember requesting a subscription to this as I dont need one every month.
Please cancel this subscription and send me a confirmation that this has been done.
Thank you. 7/29/26
debbiedevereux@***.com
813-924-****-
- Good products
Preferred solution: Cancel my subscription. I will order as needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot all my products were sent to me but I was charged for them.
Amazon didn't pack all of the products that I purchased. The order form was in the box that listed the three products that I purchased, but one product was physically in the box.
- Might want to reconsider using amazon for packing its orders
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Lizt2394@***.com
No one called me concerning my blow dryer styler. I'm so disappointed with my styler; it does not heat or work.
Preferred solution: Want another styler dryer
User's recommendation: None
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelay in shipping and me receiving my product
- - ETA around July 4-5 with seven business days; dates kept shifting.
- - Delivery moved to Amazon; Prime should waive fees and offer a delay discount.
I ordered my products around the 4th or 5th of July, and it said up to seven business days for delivery. I got a note that it's going to be delivered on the 14th; then it said the 15th.
Now I've got another update saying it's going to be the 19th by Amazon. I guess it changed delivery services, and it's now going through Amazon.
I have Prime, so I shouldn't be charged delivery fees at all, and I should get a discount on it being so late. It keeps changing schedule dates.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Hiiii My nane is alpa kurani I ordered...
Hiiii
My nane is alpa kurani
I ordered lange hair dry brush
I received my package
But it's showing empty
How to contact shop app for my package i want to my package no
Preferred solution: I want to my same package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Escanaba, Michigan
Device wouldn't even turn on
I ordered a styling device and received it! I took it out of the box and it wouldn't work even one time.
The device kept tripping its internal circuit breaker.
I tried to contact customer service but their email kept being sent back as undeliverable. They need to do something to ensure customers are satisfied instead of frustrated.
Hello! Need help?
You can reach out to our customer service team for assistance. Although we don't offer phone support at the moment, we've got you covered with our online customer service options. Take your pick from live chat, text messaging, or email for any help you need. Our friendly team is available Monday to Friday from 8am to 5pm EST.
We strive to get back to all inquiries within 3-5 business days, and we handle them in the order they come in.
For more info, check out our help center at https://***/pages/help-center. Thanks for reaching out!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I placed an order: Order #2699****...
I placed an order: Order #2699**** Order Date 07/17/2026 Ship Date 07/17/2026
I ordered Le Volume -blush/60mm I received that, and also ordered the Rival Heat shield item #2534, However I did not receive that product in the box. Could you Please send that out.
- Love the products that i have gotten in the past
Preferred solution: Deliver product or service ordered
Hello! Need help?
You can reach out to our customer service team for assistance. Although we don't offer phone support at the moment, we've got you covered with our online customer service options. Take your pick from live chat, text messaging, or email for any help you need. Our friendly team is available Monday to Friday from 8am to 5pm EST.
We strive to get back to all inquiries within 3-5 business days, and we handle them in the order they come in.
For more info, check out our help center at https://***/pages/help-center. Thanks for reaching out!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lipan, Texas
Received a new le column and it does not wt
Le volume does not work right out of the box. What do I need to do? This is a hard way to handle.
Preferred solution: Get one that woy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat customer service
I had an issue with a delivery of wrong item, it was addressed and resolved. I would recommend to another deal with this company.
Hello! Need help?
You can reach out to our customer service team for assistance. Although we don't offer phone support at the moment, we've got you covered with our online customer service options. Take your pick from live chat, text messaging, or email for any help you need. Our friendly team is available Monday to Friday from 8am to 5pm EST.
We strive to get back to all inquiries within 3-5 business days, and we handle them in the order they come in.
For more info, check out our help center at https://***/pages/help-center. Thanks for reaching out!
Companies Similar to Lange
Head Kandy
“Hello, I purchased a blow out hair dryer brush on March 26, 2026. It stopped working this am. Order #...“
FoxyBae
“The hairdryer Foxybae, while using it to dry my hair on Xmas Day, sparked and burned me. Please be...“
Chi
“Inside part is going around is not working I buy 110$ I like that it so it is not work one is break I am...“
Hot Tools
“Hello, I bought this product from eBay. The product was not very good, and I just used it twice. Could...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
PISSED CONSUMER RESPONSE: Hello! Need help?
You can reach out to our customer service team for assistance. Although we don't offer phone support at the moment, we've got you covered with our online customer service options. Take your pick from live chat, text messaging, or email for any help you need. Our friendly team is available Monday to Friday from 8am to 4:30pm EST.
We strive to get back to all inquiries within 3-5 business days, and we handle them in the order they come in.
For more info, check out our help center at https://***/pages/help-center. Thanks for reaching out!