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My order was damaged

1.0
Lange - My order was damaged
Lange - My order was damaged
Lange - My order was damaged
Lange - My order was damaged
Horrible I purchased a bundle pack and I'm unable to get ahold of anybody,it's ridiculous they sell everything but then you have no way to get ahold of them no way to have contact with them I've tried emails no one responds I've tried phone calls it says that they're working remotely i tried the live chat it says no one's available I have absolutely no way to get ahold of anybody to get a refund and I am terribly disappointed with the product, it burnt my hair, on the lowest setting, it has a film all on the inside of the actual iron itself I can't get off, it's sticky and gross, and the free sample hair product I got exploded inside the Box all over the packaging and the iron and everything else, the actual lange duo box itself was dented and damaged, never again will I order anything from them and I will go on every social media outlet to let everybody else be aware of this!!!
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#4259421 Review #4259421 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Damage brush

Lange - Damage brush
I got this brush almost a year ago I need to know about the warranty. This was a present, I not longer have the purchase paperwork. Thank you for your attention to resolve this matter . I remain 550-260-**** Mdytto@ gmail .com
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#4418560 Review #4418560 is a subjective opinion of poster.
Pros
  • Wonderful product
Cons
  • Handle might brake
Preferred solution
Repair o replace product .

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DO NOT WASTE YOUR TIME

1.0
Lange - DO NOT WASTE YOUR TIME
Complete crap. Took almost 2 months to get the items I purchased. The only reason they were delivered is after me sending email after email because they have no customer service number to call. They just said it was sent back because of the address. I guess that would work great have my $ and keep your product. (I just had a spray sent to try and it came fine so not true) They spray might as well been water. Then after they arrive the straightener doesn't even work and guess what my email from days ago has yet to be returned and still no number to call. SCAM go to Sephora or Ulta... Walmart has better product oh and customer service. I can't believe they are still in business.SCAM go to Sephora or Ulta... Walmart has better product oh and customer service. I can't believe they are still in business. STT

User's recommendation: SCAM go to Ulta, Sephora or even Walmart. You will get better product TRUST ME and customer service.

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#4302338 Review #4302338 is a subjective opinion of poster.
Cons
  • Terrible customer service and crap products
Loss
$100
Preferred solution
Full refund

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Received defected product

Lange - Received defected product
Lange - Received defected product
Lange - Received defected product
i received my order yesterday order #1629**** And my smoothing oil was less than half way full noticed it had spilled in the shipping box i would like a new bottle of the product sent to me
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#4292428 Review #4292428 is a subjective opinion of poster.
Cons
  • Packaging could be more secure not have items just thrown in
Preferred solution
Deliver product or service ordered

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I got an email saying my order was delivered and it was delivered to the wrong address and I cannot get it straightened out

2.8
Lange - I got an email saying my order was delivered and it was delivered to the wrong address and I cannot get it straightened out
Lange - I got an email saying my order was delivered and it was delivered to the wrong address and I cannot get it straightened out
Lange - I got an email saying my order was delivered and it was delivered to the wrong address and I cannot get it straightened out
Lange - I got an email saying my order was delivered and it was delivered to the wrong address and I cannot get it straightened out
I got an email saying that my order was delivered but I never received it and when I looked at the tracking information it was sent to another place not my home address which I have in the order I cant get a hold of anybody and nobody is responding to me about getting this problem solved. Im very sad and disappointed.
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#4303203 Review #4303203 is a subjective opinion of poster.
Loss
$124
Preferred solution
Full refund

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I have not been contacted to resolve the issue!

1.0