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Contact Lange Customer Service

How to Reach a Person at Lange

Verified Contact Information

Customer Service Number:

  • 1-818-446-2003
Call Now
Send Message

Customer Service:

  • 1-650-456-0936

Accessibility:

accessibility@langehair.com

Customer Service:

support@langehair.com

Legal:

privacy@langehair.com
Privacy Inquiries
legal@langehair.com
customercare@langehair.com
wecare@langehair.com
copyright@langehair.com
DMCA Inquiries

Lange Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lange Phone Number
1 (818) 446-2003
Average Hold Time
00:01:40
Average Calls duration
1 minute
Most Popular Lange Email Address
support@langehair.com
Lange Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
View full overview

How to Contact Lange Customer Service?

Contacting L'ange customer service via live chat can be done by following these steps: begin by visiting the L'ange website and locate the pink box labeled “Live Chat” positioned at the bottom right corner of the page. Click on the live chat option, you will have the choice to either explore pre-existing subjects for potential solutions or directly engage in a chat with an agent.

If you opt to chat with an agent, you will be prompted to provide your name and email address before initiating the chat. Once you have entered this information, you can commence the chat and engage in real-time conversation with a L'ange customer service representative.

The L'ange customer service email address is support@langehair.com - you can use the mentioned email address to directly get in touch with L’ange customer care regarding your questions and issues. Alternatively, you can also submit a request ticket via email, which is available on L’ange’s official website.

While sending the email, make sure you provide detailed information about your question or complaints that you may have, alongside your personal details and contact information. The professional L'ange customer service team will ensure a prompt response and provide the necessary support to address your needs.

You can seek assistance from L'ange's customer support, by calling at their dedicated customer service phone number 1-818-446-2003. L’ange’s customer services are available only during their designated hours of operation, which are Monday to Friday from 8 AM to 5 PM ET. If you prefer the convenience of text messaging, you can send a detailed message to 1- 650-456-0936, and expect a responsive Customer Experience Agent who will promptly address your inquiry. L'ange is committed to providing multiple contact options to ensure accessible support and deliver the necessary assistance to their valued customers.

PissedConsumer Club

Contact Information

Lange Website:

Lange Help Center:

Corporate Office Address:

Lange Hair, Inc.
20310 Plummer St.
Chatsworth, California 91311
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm EST

More contact details

How Customers Rate Lange Support?

4.9 / 5
Good

Based on 7.3K calls to Lange customer support through PissedConsumer.com and 9 survey responses.

Total Calls
7.3K
Avg Call Duration
00:58
Issues Resolved
2%

Why Customers Call Lange?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 21%
  • Shipping and Delivery 20%
  • Product/ Service 19%
  • Return/ Replace 15%
  • Request for Information 14%
  • Payments and Charges 4%
  • Activation/ Cancellation 3%
  • Refund 2%
  • Account 1%
  • Staff <1%
  • Cards <1%
  • Website/ Application <1%

Customer Inquiries & Issues

21%
  • "Lizt2394@***.com"
  • "You send 2air fryer. With out handles longad"
  • "Curling iron"

Shipping and Delivery

20%
  • "Missing items"
  • "Never received my order"
  • "Did not get refund for item i sent back"

Product/ Service

19%
  • "Product info"
  • "Product broke"
  • "Product return info"

Return/ Replace

15%
  • "Return order"
  • "Want to make return"
  • "Return and refund"

Request for Information

14%
  • "Need to update order before ships"
  • "Need help with a return"
  • "Help with a return and to change my email address"

Payments and Charges

4%
  • "Paid for items I didn't receive"
  • "Dispute an otder"
  • "Here I go try again y'all charged me $70 when it was 4283 for the blow dryer and the order number is 26844691 and I couldn't get the authorization number all clicked it too fast and I did not get an email"

Activation/ Cancellation

3%
  • "Cancel subscription"
  • "I need to cancel order number 2706****. I decided to do the pair99 deal and don't want 2 of the same product"
  • "Cancel orders"

Refund

2%
  • "Refund"
  • "Refund status"
  • "Issue w refund"

Account

1%
  • "Order is not showing up on my account, but my credit card has been charged."
  • "I got an order that I did not place. It's the glossy shack."
  • "Code not working"

Staff

<1%
  • "Customer service"
  • "Talk to customer service"
  • "I really need to speak to someone live in customer service"

Cards

<1%
  • "Dispute on credit card"
  • "Trying to use two cards for payment"
  • "Gift card"

Website/ Application

<1%
  • "Website"
  • "It won't take my order online"
  • "I made a purchase yesterdsy from your site and now I have been hacked"

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