Contact Lange Customer Service
Lange Phone Numbers and Emails
Customer Service Number:
-
(818) 446-2003
Customer Service:
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(650) 456-0936
Lange Emails:
Lange Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lange Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lange is 8184462003. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 25% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Lange may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lange Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lange is 8184462003. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 25% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Lange may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
People call Lange mainly because of product/ service, return/ replace, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lange is support@langehair.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lange Website:
Lange Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm EST
How Good is Lange's Customer Service?
Summary of Lange Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lange?
Shipping and Delivery Question:
- “Sent me wrong merchandise”
- “Did not receive item”
- “Missing items ordered”
Product/ Service Question:
- “Warranty”
- “Product receptacles not working”
- “Defective product sent”
Return/ Replace Question:
- “Return”
- “Return problem”
- “Return question for 2 items”
Request for Information Question:
- “Question about return”
- “Verification of an order”
- “Checking on my iorder”
Payments and Charges Question:
- “Missing credit for a return”
- “Credit return”
- “Discount code”
Activation/ Cancellation Question:
- “To cancel an order I placed last night”
- “I need to cancel an order”
- “Need to Cancel order”
Refund Question:
- “Refund/exchange”
- “My refund! Order was cancelled and they are still holding my funds!”
- “Refund issue”
Account Question:
- “Rewards points”
- “Rewards”
- “Stop subscription”
Staff Question:
- “Customer service”
- “I really need to speak to someone live in customer service”
- “Service question regarding blow dryer”
Cards Question:
- “Dispute on credit card”
- “Trying to use two cards for payment”
- “Gift card”
Website/ Application Question:
- “Website”
- “It won't take my order online”
- “I made a purchase yesterdsy from your site and now I have been hacked”
Other Question:
- “Wrong email on order”
- “Junk equipment”
- My ordered seems to be l9st
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